My friend was flying Economy from a European city to Mumbai. The flight took off at 5.00 pm local time and was scheduled to reach Mumbai at 6.00 am IST the next day.
Dinner was served at 6.15 pm, but he politely told the flight attendant that he did not want dinner. When she asked if he would like some fruits or juice or anything else, he explained to her that, as a religious practice, he did not consume any solid or liquid food between sunset and sunrise, and the sun had set at 6.00 pm. When she said, “I hope you had dinner before boarding the flight, sir,” he truthfully replied that he had only managed to have a light snack.
After the dinner service was concluded, the flight attendant told him that, if he needed any food or drink at any time during the flight, he should ask for it and she or any of her colleagues would be pleased to serve him. Of course, my friend did not consume anything.
Just before landing at Mumbai, the flight attendant came to my friend’s seat along with the Captain. “Sir, we are extremely sorry that we could not provide any service to you during this flight. Please accept this very small token of our appreciation of your patience,” the Captain said, giving my friend a large pack of premium chocolates.
From that day, my friend flies only on that airline, except when it does not operate on a particular route, because “They treat their customers like kings!”